How to Cancel or Modify Your Lenskart Order

At Lenskart, we understand that sometimes plans change, and you may need to cancel or modify your eyewear order. Follow these steps to manage your order effectively:

Order Cancellation:

To cancel an order, please:

Log into Your Account: Access your Lenskart account using your credentials.
Locate Your Order: Navigate to the 'Orders' section and find the order you wish to cancel.
Check Eligibility: Ensure the order has not yet been dispatched. Once shipped, cancellation is not possible.
Cancel the Order: If eligible, choose 'Cancel Order' and follow the prompts to confirm.
Receive Confirmation: A confirmation email will be sent once the cancellation is successful.

Modifying Your Order:

To modify your order, such as changing your prescription or delivery address, follow these steps:

Access Your Order: Log into your account and go to the 'Orders' section.
Review Modification Options: Select the relevant order and see available modification options. Note that changes might be limited once the order is in processing.
Make Changes: If modifications are available, apply the changes and confirm.
Confirmation: An email will confirm any modifications.

Need Assistance?

If you need help with cancellations or modifications, contact Lenskart's customer service. We're here to assist you with any concerns.